Hospitality

The Guest Experience Starts the Moment They Land.

Great hospitality begins long before check-in. The moment a guest arrives in a new destination, they're already interacting with your brand — finding transport, contacting family, checking directions, planning their stay. Your guest experience shouldn't end at the edge of your Wi-Fi network.

The Up2U Partner Programme enables hotels, resorts and hospitality businesses to offer global travel eSIMs as part of a seamless guest experience, while creating an additional revenue opportunity.

Explore Hospitality Partner Opportunities
Built for Hospitality

Built Around Hospitality Businesses

Hotels

Offer global travel eSIMs before arrival through booking confirmations and pre-arrival communications. Help guests stay connected from the moment they land.

Retail Partner

Resorts

Deliver a premium arrival experience by providing guests with connectivity before they begin their holiday. Differentiate your resort through thoughtful guest services that start before check-in.

Retail PartnerPlatform Partner

Serviced Apartments

Support business travellers, digital nomads and long-stay guests with reliable mobile connectivity throughout their stay.

Platform Partner

Hotel Groups

Create a consistent guest connectivity experience across multiple brands, destinations and countries. Develop a scalable guest service that grows with your portfolio.

Platform PartnerOperator

Hospitality Membership & Loyalty Programmes

Reward members with discounted connectivity or exclusive travel benefits that strengthen guest loyalty and repeat bookings.

Referral PartnerRetail Partner
Why Up2U

Why Hospitality Businesses Choose Up2U

Exceptional hospitality is built on removing friction from the guest experience. Connectivity is another opportunity to do exactly that.

  • Global travel eSIMs
  • Instant digital delivery
  • Worldwide coverage
  • Flexible commercial models
  • Guest-friendly activation
  • Partner platform
  • Continuous platform development
Extend Your Hospitality

Extend Your Hospitality Beyond Your Property

The guest experience doesn't begin at reception. It begins the moment your guest arrives in your destination. Providing connectivity before travel means guests can:

  • Navigate immediately
  • Book transport
  • Contact family and colleagues
  • Access travel information
  • Share their experiences
  • Begin enjoying their stay without delay
FAQ

Frequently Asked Questions

Which Partner Programme is best for hotels?

Most hotels begin as Retail Partners before progressing to Platform Partner as they expand their guest services.

Can we offer connectivity before guests travel?

Yes. Travel eSIMs can be included within booking confirmations, pre-arrival emails or guest communications before departure.

Can hotel groups create branded connectivity services?

Yes. Platform Partner and Operator enable hospitality organisations to develop branded guest connectivity solutions powered by Up2U.

Do guests receive their eSIM before travelling?

Yes. Guests receive their travel eSIM digitally before departure so they can connect immediately on arrival.

Create Better First Impressions

The best hospitality businesses understand that memorable experiences begin long before guests walk through the front door. Build your hospitality connectivity solution with Up2U.

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